Privacy Policy

Last Updated: 6 August 2025

At Softtouch, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop from softtouch.india.in.

1. Information We Collect

We may collect the following information:

  • Personal Details: Name, phone number, email address, shipping address, and payment information during order placement.

  • Technical Data: Device type, IP address, browser type, and pages visited through cookies and analytics tools.

2. How We Use Your Data

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and support responses

  • Send offers, discounts, or promotional emails (you may opt out)

  • Enhance and personalize your shopping experience

3. Sharing of Information

We do not sell your personal information. We only share your data with:

  • Trusted third parties such as delivery partners and payment gateways

  • Government agencies when legally required

4. Data Protection

We maintain strict security practices to safeguard your data. However, no online platform can guarantee 100% protection.

5. Cookies

We use cookies to improve website functionality and analyze site usage. You may disable cookies via your browser settings if you prefer.

6. Your Rights

  • You can request access to, or correction of, your personal information.

  • You may opt out of receiving marketing communications at any time.

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy policies or practices.

8. Policy Updates

We may revise this Privacy Policy occasionally. Any updates will be reflected on this page with a new "Last Updated" date.

9. Contact Us

If you have questions about this policy, reach us at:
📧 Email: softtouch32021@gmail.com
🌐 Website: softtouch.india.in